Scaler Technologies_
    [01]_RECALL

    Veterinary Specialists: Every Missed Call Is an Emergency Case Going Somewhere Else.

    When a pet owner calls a veterinary specialist or emergency animal hospital with an urgent case, they don't leave a message and wait — they call the next clinic. Recall texts back every missed caller within 60 seconds, triages the urgency, and routes emergency cases to on-call staff while scheduling routine specialty appointments automatically.

    Free scoping consult

    See what it would recover

    Tell us where to reach you and we'll show you exactly how it'd work — no cost, no pressure.

    A veterinary specialist practice recovering 15 additional calls per week through Recall adds $4,500–$12,000/month in case revenue.

    Based on average veterinary specialist case values. Results vary by practice and specialty.

    [02]_The missed-case cost

    Every unanswered specialist call is a $300–$5,000+ case going to a competing emergency practice.

    • 01A veterinary specialist consultation averages $300–$800. An emergency surgical case can generate $2,000–$8,000. A missed call is that revenue gone.
    • 02Referring DVMs route urgent cases to the first specialist who responds — a missed call loses the referral relationship.
    • 03A specialty or emergency practice missing 15 calls per week loses 60+ potential cases per month.
    • 04Practices with automated text-back capture 50–70% of missed callers as scheduled appointments or triaged cases.
    [03]_How it works

    Live in days, not months.

    01

    Detect

    Recall detects every unanswered inbound call — ring-out, voicemail, or clinic hours overflow.

    02

    Text Back

    A professional text goes to the caller within 60 seconds on behalf of your practice.

    03

    Triage

    The AI asks about species, presenting complaint, and urgency level — routing emergencies to on-call staff.

    04

    Schedule

    Non-emergency specialty appointments are confirmed automatically, with species and specialist routing.

    [04]_What changes

    Capture every referral and emergency case before it goes to a competing practice.

    • 60-second text-back reaches pet owners before they call the next emergency clinic.
    • Urgency triage routes true emergencies to on-call staff immediately.
    • Referring DVM inquiry handling — routing to your referral coordinator automatically.
    • Species-specific intake questions built into the qualification flow.
    • Works for oncology, surgery, internal medicine, neurology, cardiology, and emergency practices.
    [05]_FAQ

    Questions, answered.

    Yes — after-hours overflow and emergency calls are handled the same way as daytime calls, with emergency routing to on-call staff.

    Yes — referring DVM calls get routed to the referral coordinator track, and direct client calls get the standard intake flow.

    Those are flagged and routed directly to clinical staff rather than handled by the automated intake.

    Most veterinary specialty practices are live within 48–72 hours of onboarding.
    [07]_Other industries we cover

    Book a free scoping call.

    Twenty minutes, no pitch deck. We'll map exactly how this would run for your business and what it'd recover. Prefer to read more first? See Recall.

    Free scoping consult

    See what it would recover

    Tell us where to reach you and we'll show you exactly how it'd work — no cost, no pressure.