Scaler Technologies_
    [01]_RECALL

    A Flood Call That Goes to Voicemail Is a $15,000 Job You Just Gave Away.

    Burst pipes, sewage backups, and active flooding don't happen at convenient hours — and callers with standing water in their house are not leaving a voicemail. Recall catches every missed call the moment it happens, texts back immediately, qualifies the damage, and books the dispatch. An AI emergency front desk we build and run for your restoration company — on the line you already use.

    Free scoping consult

    See what it would recover

    Tell us where to reach you and we'll show you exactly how it'd work — no cost, no pressure.

    Water damage restoration is the most speed-sensitive vertical in home services. Industry data consistently shows that the first restoration company to make contact books the job in the majority of cases — and with the average residential job at $3,500–$15,000, the economics of a missed call are unambiguous.

    Restoration industry speed-to-lead estimate — illustrative of the problem, not a Scaler client result.

    [02]_The unbookable emergency

    Water damage grows by the hour. So does the cost of not answering.

    • 01A caller with active flooding isn't leaving a voicemail and waiting for a callback. They're calling the next restoration company — and the next — until someone answers.
    • 02Burst pipe and sewage backup calls happen at 3am, on holidays, and mid-weekend. Your competition's AI front desk is open. Your voicemail isn't.
    • 03The average water damage restoration job runs $3,500–$15,000. A commercial loss is 5–10x that. A single missed emergency call is not a rounding error.
    • 04Insurance adjusters and property managers refer multiple jobs to companies they trust to respond fast. One missed call from the right contact is a year of repeat business gone.
    • 05Restoration companies that respond in under 5 minutes convert at 3–4x the rate of those responding within an hour. Speed isn't just a differentiator — it's the whole game.
    [03]_How it works

    Live in days, not months.

    01

    Connect

    We wire Recall into the business line you already use — no new number, no hardware, nothing for your crew to manage.

    02

    Catch

    The instant a call goes unanswered, Recall texts back immediately — acknowledging the emergency and beginning to qualify the damage.

    03

    Qualify

    It captures location, damage type (burst pipe, sewage, storm flooding, HVAC condensate), access details, and urgency — so your crew arrives ready.

    04

    Dispatch

    It confirms availability and books the dispatch, logged with everything your team needs — caller contact, address, damage scope, and next steps.

    [04]_What changes

    Zero missed emergency calls. Every job in your system before your crew hits the road.

    • 24/7 emergency coverage — a burst pipe call at 2am gets an immediate, professional response rather than a voicemail that nobody checks until morning.
    • Active damage calls triaged by severity — standing water, sewage contamination, and structural risk all flagged and routed differently.
    • Insurance adjuster and property manager contacts captured and prioritized so your highest-value referral relationships stay active.
    • Every dispatch logged with address, damage type, access notes, and urgency — your crew shows up with the full picture.
    • Storm and freeze-event surges handled automatically — the call volume that overwhelmed your front desk last season won't this time.
    [05]_FAQ

    Questions, answered.

    Yes — during setup we configure intake separately for residential homeowners, commercial property managers, and insurance-referred calls so each is routed and escalated appropriately.

    Yes — it collects insurance carrier, claim status, and adjuster contact information during the intake, so your estimator arrives with the insurance picture already documented.

    Multi-unit and commercial property inquiries are flagged during intake and escalated for immediate follow-up by your account team rather than a standard residential dispatch.

    No — Recall runs on the line you already use. Your number stays your number; the difference is that every call now gets answered.

    Most restoration companies are live within days of the scoping call. We handle the entire setup — you just handle the dispatches.
    [07]_Other industries we cover

    Book a free scoping call.

    Twenty minutes, no pitch deck. We'll map exactly how this would run for your business and what it'd recover. Prefer to read more first? See the Recall product.

    Free scoping consult

    See what it would recover

    Tell us where to reach you and we'll show you exactly how it'd work — no cost, no pressure.