Post-Fire Calls Are High-Value. Every Unanswered One Is a Project You Won't Get Back.
After a fire, a homeowner in shock or a property manager facing a gutted unit wants to reach a restoration company that picks up and sounds like they've done this before. A voicemail signals otherwise. Recall catches every missed call the moment it happens, responds professionally, captures damage scope and insurance details, and books the assessment. An AI front desk we build and run for your fire restoration company — on the line you already use.
Fire restoration is one of the highest-ticket verticals in property services — the average residential fire loss exceeds $20,000 and commercial losses run into the six figures. Homeowners and property managers making their first call after a fire are not patient. The company that answers first, sounds professional, and books the assessment on the spot wins the project.
Restoration industry loss estimates — illustrative of the opportunity, not a Scaler client result.
A missed post-fire assessment call isn't a missed appointment — it's a $25,000–$80,000 project.
- 01After a fire, a homeowner's first call is their highest-urgency decision. The restoration company that answers professionally and immediately earns the trust that books the project.
- 02Fire damage restoration projects average $20,000–$80,000 for residential losses. Commercial and multi-unit losses are higher. Losing a single assessment call is a five- to six-figure miss.
- 03Insurance adjusters and public adjusters route multiple fire restoration projects to companies they trust to respond. One unanswered call from a referring adjuster can cost you every job behind it.
- 04Post-fire calls from property managers and landlords require same-day engagement — they need board-up, structural assessment, and a remediation timeline. Companies that don't answer don't get the scope.
- 05Multi-unit fire events generate multiple simultaneous calls — all needing responses at once. A crew handling an active site can't field them all, and your front desk wasn't built for the surge.
Live in days, not months.
Connect
We wire Recall into the business line you already use — no new number, no hardware, nothing your team needs to change.
Catch
The instant a call goes unanswered, Recall texts back immediately — acknowledging the situation professionally and beginning to capture the details.
Qualify
It captures address, fire extent, cause if known, occupancy type, insurance carrier, and adjuster contact — your estimator arrives with the full picture.
Book
It confirms your availability and schedules the assessment, logged with everything your team needs to show up prepared and close the project.
Every post-fire inquiry answered. Every assessment booked before the competition shows up.
- Every post-fire call receives an immediate, professional response — regardless of time of day, crew availability, or call volume.
- Insurance adjuster and public adjuster calls flagged for priority follow-up so your highest-value referral relationships are never left waiting.
- Commercial property manager and landlord calls captured with occupancy type, fire extent, and remediation urgency so your team prioritizes correctly.
- Assessment bookings logged with full damage scope, insurance carrier, adjuster contact, and property access details — no phone tag before the site visit.
- You own the AI front desk we build and run — not a subscription that costs you margin on every project.
Questions, answered.
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Book a free scoping call.
Twenty minutes, no pitch deck. We'll map exactly how this would run for your business and what it'd recover. Prefer to read more first? See the Recall product.