The New Patient Calling About Back Pain Will Call the Next Chiropractor if You Don't Answer.
Your front desk is with a patient, the phone rings, nobody gets it — and that new patient inquiry is gone within 90 seconds to the next chiro in Google. Recall catches every missed call the moment it happens, texts back the caller with a professional response, captures the appointment need, and books the slot. It's an AI front desk we build and run for your practice — on your existing line, zero hardware.
Chiropractic practice management research shows that 30–45% of new patient inquiry calls go unanswered during business hours. With a new patient lifetime value of $2,000–$5,000, a practice missing just 3 new patients per week from unanswered calls is losing $300,000–$780,000 in annual lifetime value — conservatively.
Chiropractic practice management benchmark — illustrative of the problem, not a Scaler client result.
New patients don't leave voicemails — they find the practice that picks up.
- 01Most chiropractic patients are in pain when they call. Pain is urgent — they will not wait for a callback; they find whoever answers immediately.
- 02New patient lifetime value for chiropractic care is typically $1,500–$5,000 across initial visits, ongoing maintenance, and referrals. Missing the first call loses all of it.
- 03Your front desk is performing intake, checking insurance, scheduling follow-ups — answering every call during these moments is physically impossible.
- 04Personal injury referrals — attorneys sending auto accident cases — are time-sensitive. Missing that call is a $3,000–$15,000 PI case going to another practice.
- 05Missed calls show up as no new patients, not as a visible leak — so the problem is invisible until you're looking at a schedule with gaps.
Live in days, not months.
Connect
We connect Recall to your practice phone line — no new number, no change to your scheduling system, nothing new for your front desk.
Catch
The moment a call goes unanswered, Recall texts back the caller with a professional, practice-branded response within seconds.
Book
It captures the reason for visit, insurance carrier, new/existing patient status, and preferred time, then books the appointment.
Log
Every catch is documented — caller, reason, preferred slot — so your front desk arrives with a filled-in booking, not a missed call to chase.
Every missed call becomes a booked appointment, not a patient at your competitor.
- 24/7 new patient capture — evenings, weekends, and during busy treatment hours when the front desk can't break away.
- PI referral calls caught and flagged for same-day callback — high-value cases never fall through the cracks.
- A transparent count of every new patient captured from calls you used to lose entirely.
- Patients get an instant, professional response that sounds like your office — not a voicemail wall.
- You own the AI front desk we build and run — not another monthly software subscription.
Questions, answered.
- AI Automation for Chiropractors
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Book a free scoping call.
Twenty minutes, no pitch deck. We'll map exactly how this would run for your business and what it'd recover. Prefer to read more first? See the Recall product.