Hauppauge Runs on Systems That Were Never Designed to Work Together.
The Long Island Innovation Park is full of manufacturers, distributors and wholesalers running an ERP bought a decade ago, a warehouse system bolted on later, EDI connections to two or three large customers, and a shipping platform nobody has reviewed since it was installed. Each piece works. The seams between them are where orders get lost, inventory drifts and someone ends up reconciling by hand every month. Fixing those seams is scoped project work, and it's what we do.
In a distribution business, integration debt shows up as inventory you can't trust.
- 01The ERP and the warehouse system disagree on stock levels, so someone runs a manual reconciliation every month and the number everyone actually trusts lives in a spreadsheet.
- 02An EDI connection to a major customer was configured once, years ago, by a consultant who is no longer reachable. When their spec changes, nobody in the building knows how to adjust it.
- 03Orders arrive by email, portal, phone and EDI, and each path enters the system slightly differently — so reporting on true order volume requires cleaning the data first.
- 04The shipping platform doesn't write tracking back into the ERP, so customer service looks up the same shipment in two places while the customer waits on the phone.
- 05Nobody has mapped which systems hold customer pricing. When a contract price changes, it gets updated in some of them.
Live in days, not months.
Map
We trace an order end to end — from however it arrives, through the ERP, the warehouse, shipping and invoicing — and document every place it changes hands or format.
Assess
Each break is scored for what it actually costs: reconciliation hours, error rates, delayed shipments, or margin lost to stale pricing.
Architect
You get a target design and a sequence — which integration to fix first, what to consolidate, what to leave alone and why.
Build or hand off
We implement the parts you want us to, and document the rest so your team or existing IT provider can carry it forward.
Inventory and order data you can act on without cleaning first.
- One traced, documented order flow — the map that lets you tell where a lost order actually went instead of guessing.
- Stock levels that reconcile between ERP and warehouse without a monthly manual pass.
- EDI connections that are documented and maintainable when a customer changes their spec.
- Tracking and status written back where customer service actually looks, instead of in a second system.
- A ranked plan your existing IT provider can execute — we're not bidding to replace them.
Questions, answered.
Book a free scoping call.
Twenty minutes, no pitch deck. We'll map exactly how this would run for your business and what it'd recover. Prefer to read more first? See Systems Architecture.