Shoppers Who Abandoned Their Cart and Customers Who Haven't Bought in 90 Days Are Revenue Waiting to Be Recovered.
Your Shopify or WooCommerce store is generating data on hundreds of revenue-recovery opportunities every day: abandoned carts, lapsed purchasers, one-time buyers who never came back, and support tickets that never got a fast response. Scaler builds and runs AI automation systems that work every one of those opportunities — automatically, in your brand voice, around the clock.
E-commerce brands that implement automated cart abandonment recovery recover 5–15% of abandoned carts on average. For a brand with $500k in annual abandoned cart value, that's $25,000–$75,000 in recovered revenue from one automation alone — before factoring in win-back, post-purchase, and support efficiency gains.
Klaviyo and Baymard e-commerce research — illustrative of the opportunity, not a Scaler client result.
70% of shoppers who add to cart don't buy — and most brands never follow up.
- 01Baymard Institute research puts the average cart abandonment rate at 70.19%. A brand doing $500k/year is leaving $1.1M in abandoned carts on the table annually.
- 02One-time buyers who never get a follow-up purchase become former customers. Winning back a lapsed customer costs 5x less than acquiring a new one — and most brands never try.
- 03Post-purchase review and UGC request sequences are one of the highest-ROI automations in e-commerce. Almost nobody runs them consistently by hand.
- 04Customer support response time directly correlates with refund rates, chargeback rates, and review scores — and manual support at scale is too slow.
- 05Win-back campaigns for customers who haven't purchased in 60–90 days consistently outperform new-customer acquisition on a per-dollar basis. Most brands run them once a year, if at all.
Live in days, not months.
Audit
We analyze your store's data: cart abandonment patterns, customer purchase frequency, lapsed customer segments, and support ticket volume — to identify the highest-ROI automation targets.
Build
We build AI automation sequences for your specific store: abandoned cart recovery, post-purchase follow-up, win-back campaigns, review requests, and support triage.
Deploy
Your AI systems go live integrated with your store — Shopify, WooCommerce, Klaviyo, Gorgias, or your current stack — without disrupting existing flows.
Run
We operate and optimize the automation continuously. You see higher recovery rates and repeat purchase frequency; we handle the system.
More of the revenue your store already generates gets recovered and converted.
- Abandoned cart recovery sequences that work every abandonment, not just the ones big enough to justify a manual email.
- Post-purchase flows that drive reviews, referrals, and repeat purchases automatically after every order.
- Win-back campaigns that bring lapsed customers back at 5x lower cost than new customer acquisition.
- Customer support triage that routes tickets instantly, answers common questions automatically, and escalates complex issues to humans.
- AI that works your entire customer database continuously — not just the top 10% your team has bandwidth to reach manually.
Questions, answered.
Book a free scoping call.
Twenty minutes, no pitch deck. We'll map exactly how this would run for your business and what it'd recover. Prefer to read more first? See our AI automation services.